One file is one submission, and one charge. These are shapefile submissions — the facility polygons the 811 center holds for us — not locate tickets. Every corridor inside a city is merged into one, because both centers accept a city-wide submission. Illinois files to JULIE, Michigan to MISS DIG — separate systems, separate billing, so the two states are never added together. A town worked for two customers is two submissions, one each, listed separately with the customer named. Downloading changes nothing; the map layers and the files themselves are untouched.
_UNPLACED file before filing if the count above is not zero.